Free Download TotalDesk v1.8.1 GPL – Helpdesk, Live Chat, Knowledge Base & Ticket System


what is TotalDesk?

TotalDesk is WordPress’s only all-in-one helpdesk solution. It includes all of the support capabilities you require, such as a ticket- and notification system, livechat, a knowledge base, reports, and an integration module. Get TotalDesk instead of individual helpdesk plugins!

The unlimited creative subscription

TotalDesk demo

TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System Features:

  • System of Ticketing
    • Three New Tickt Forms
    • Fetching from the Inbox
    • Agent and Reporter are the two roles.
    • My Ticket Sales Page
    • Configure the default settings for new tickets.
    • Set your own ticket status.
    • Create your own ticket types.
    • Create a custom ticket for Project / Systems.
    • Attachment Help
    • Notify Agents of Notifications
    • Comment Form in HTML WYSIWIG
    • Replies that were saved
    • System of logging and history
    • XLS file export
    • Email can be responded to by Reporters and Agents.
    • Overview of the Ticket (assigned to, status in colors)
      Archieve Inbox Folder
  • Notifications
    • Notifications through Email
    • Notifications on the Desktop
    • Notifications on Slack
    • Notify me when a ticket is generated.
    • Notify me when someone responds
    • Notify me when a status changes.
    • Notify me when an agent is appointed.
  • Livechat
    • Begin a fresh conversation with a new topic (new ticket)
    • Enter a conversation using the specified ticket ID.
    • When no agent is available, send a message (new ticket).
    • Every communication in the chat room will be kept.
  • Base of Knowledge
    • Make a FAQ out of a ticket.
    • Sort FAQs by subject.
    • Customize the Icons for Topics
    • Search for FAQs in real time.
    • Keep track of FAQ views.
    • 3 pre-installed widgets
    • Sort FAQs by Popularity / Views
    • 2 different layouts (boxed, list)
  • Reports
    • Tickets Sold by an Agent
    • Availability of Tickets
    • Types of Tickets
    • System Tickets
    • Yearly Tickets
    • Monthly Tickets
    • Ticket Prices by Year and Month
  • Integrations
    • WooCommerce
    • Envato
    • Slack
  • Well-documented

TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System Changelog:


  • NEW: Default Reply template
  • NEW: Custom FAQ topic image icon
  • NEW: Create custom form field types
  • NEW: Default Auto Reply
  • NEW: Custom text before submit button
  • NEW: Added CSS classes to my tickets table
  • FIX: POT strings missing
  • FIX: Saved Replies not working
  • FIX: WP recent comment widget showed ticket replies

⭐See also: synthesis Codecanyon plugin Premium updated daily

Free Download TotalDesk v1.8.1 GPL – Helpdesk, Live Chat, Knowledge Base & Ticket System do our best to share Free(GPL )WordPress Themes,Plugins and other PHP Scripts.We always try our best to search for the best Pro Version WP Themes/plugins/scripts so that you could always Download files and could remain update with more latest updates.

All files are collected from the internet, if you find that the file cannot be downloaded, please Contact us by our telegram and we will fix the links within 48 hours.If you encounter some files that cannot be installed, Perhaps you need to unzip the plugin before installing it.

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